Terms & Conditions

PET DEMAND – TERMS & CONDITIONS

Definitions

  • "We", "us", "our" — PET DEMAND, registered at 11T/C-317/2, Indra Nagar, Naraich, Near Royal Public Crossing, Trans Yamuna Colony Phase 1, Agra, Uttar Pradesh, 282006, India.

  • "You", "your", "user", "visitor", "customer" — any natural or legal person accessing our site or purchasing from us.

By using the website [petdemand.in] or placing an order, you accept and agree to be bound by these Terms & Conditions.

1. Website Content & Intellectual Property

  • The site content (designs, images, descriptions, layout) is owned or licensed by us. Unauthorized copying or use is prohibited.

  • Third-party trademarks are acknowledged; unauthorized use may result in legal action.

  • Content can change without notice; continued use implies acceptance.

2. Accuracy of Information

  • Product descriptions, pricing, and availability are for reference only. We can correct errors and update your order accordingly.

3. Orders, Payment & Refunds

  • Prices are in INR and inclusive of applicable taxes unless declared otherwise.

  • Payment is accepted via Razorpay and other authorized methods, complying with RBI guidelines.

  • Orders are confirmed post successful payment authorization.

  • Our Refund & Cancellation Policy, available on [Insert Link], governs returns and refunds. Processing follows the timelines and rules laid out therein. Refunds will be credited back to the original payment method in line with Razorpay and banking timelines.

4. Shipping & Risk of Loss

  • Delivery times are estimates and may vary.

  • Risk transfers to you upon delivery to the address provided.

5. User Obligations

  • You must provide accurate and complete personal and payment information.

  • Any fraudulent order or unauthorized activity may result in cancellation and legal action.

6. Limitation of Liability & Force Majeure

  • We disclaim liability for any incidental, indirect, or consequential losses arising from misuse, product issues, or site access.

  • We are not liable for delays or failure due to circumstances beyond our control (e.g., strikes, natural disasters, IT outages).

7. Transaction Decline & Bank Policies

  • We are not liable for transaction failures resulting from cardholder limits or bank restrictions as per acquiring bank agreements.

8. Third-Party Links

  • Our site may link to external websites for convenience. We’re not responsible for their content or practices.

9. Governing Law & Dispute Resolution

  • Governed by the laws of India.

  • Disputes are subject to the exclusive jurisdiction of the courts at Agra, Uttar Pradesh.

10. Modifications

  • We may update these Terms at any time; changes take effect upon posting. Continued use indicates acceptance.

11. Contact Information

PET DEMAND
11T/C-317/2, Indra Nagar, Naraich, Near Royal Public Crossing,
Trans Yamuna Colony Phase 1, Agra, Uttar Pradesh, 282006, India
Phone: +91 93197 53000
Email: petdemand@gmail.com